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New Jersey School District’s Network Infrastructure Is Upgraded Using ESSER Funds

Overview The Willingboro Township Public School District serves over 3,700 K-12 students across eight schools in Willingboro Township, New Jersey. The district prides itself on integrating technology to enrich teaching and learning; however, its 8-year-old network infrastructure was now outdated, plagued by disruptions, and had inadequate capacity thresholds. When the COVID-19 pandemic necessitated a rapid […]

Hosted PBX for Public School System

Amidst the coronavirus pandemic, Xtel provided essential services for a public school district to aid in remote learning. Learning From Home A public school district in New Jersey, along with the rest of the schools in the country, was forced to close due to Covid-19. To further assist with the transition from the traditional classroom […]

New Hosted PBX for Public Library System

A five-branch public library system cut costs and upgraded their phone system by turning to Xtel. Issues with the Old Phone System This library system has five separate locations, yet their Premise based systems were not networked together. A few of the locations had phones that were near the end of their support, had no […]

Local University Switches To Hosted PBX

A local university increased incoming applications by switching to a Hosted PBX system for their 170 phones. A university in the Philadelphia suburbs hired Xtel to replace their phone system. Shortcomings of the Old System The university’s old system was centralized, meaning all 170 of their phones were dependent upon one server. If the server […]

Hosted PBX Phone System Replacement for DelCo Printing Company

A printing and promotional items company located in Delaware County, Pennsylvania hired Xtel to replace their hosted PBX system. Their old system was expensive and lacked the latest functionality that was currently available. In addition, the employees were never properly trained on the old system, which led to frustrations and inability to use the features […]

New PBX System for Leading Clinical Research Organization

A leading clinical research organization located in Berlin, New Jersey contacted Xtel looking for a brand new PBX system. The client had been sharing a Panasonic PBX system that they did not own, and therefore had little to no control over.  In addition, the system was not useful for call center application.  They needed a […]

Prominent Moorestown Law Firm – Hosted PBX

A prominent legal practice in Moorestown, New Jersey specializing in Civil Rights and Employment Law contacted us with a unique challenge. The client had a Premise Based PBX phone system powered by FXS lines. This out-of-date system was not providing them the functionality they needed and was dramatically over-priced. Following a thorough analysis of the […]

New Hosted PBX System for Insurance Supplier

Insurance Case Study

A wholesale insurance supplier specializing in Life and Annuities for high wealth clients contacted us for an upgrade to their hosted phone system. The client had a Broadview Hosted system that was lacking in call quality and hard to customize. They did not have access to the management portal to make adjustments to the system […]