Here’s Why Every Business Needs Backup and Disaster Recovery Plans
Disasters, both physical and virtual, are a major threat to a business’s health. Natural disasters and cybersecurity risks can impact sales, customer service, and the goodwill you have with your customer base. In 2023, 34.5 percent of executives reported that cyber adversaries targeted their organizations’ accounting and financial data, with 22 percent experiencing at least […]
How To Navigate Microsoft Teams for Effective Communication
Microsoft Teams has grown substantially since 2017 to become the behemoth it is today, but that almost didn’t happen. Microsoft was initially interested in purchasing Slack in 2016 but ultimately decided against it and announced Teams as a competing option the following year. Their early success was primarily attributed to the dominance of Microsoft Office […]
5 Ways to Simplify Your UCaaS Setup
The rapid shift to remote or hybrid work has created a dire need for organizations to prioritize cohesive communication experiences regardless of physical location. The primary objective of UCaaS is to combine voice, email, chat, video conferencing, and virtual faxing into a unified cloud-based service that is easy to use and effortlessly scalable. A report […]
5 Benefits of UCaaS that Will Transform Your Business
Today, seamless communication is no longer a luxury—it’s a necessity. Unified Communications as a Service (UCaaS) is a game-changing solution that converges various communication tools into a single, cloud-based platform. Whether you’re a small startup or a global enterprise, UCaaS offers incredible advantages that can elevate your business operations. Below, we’ll discuss five key benefits […]
Leveraging UCaaS for Seamless Collaboration
Businesses face several challenges as they grow, especially when it comes to communication between team members. As remote and hybrid work become the mainstream, businesses need a way to unite their workforce. Plus, the digital world always has security concerns, particularly while employees work from all over the world. By providing a centralized platform for […]
What Is SOC-as a Service (SOCaaS) and How Does it Work?
SOCaaS refers to Security Operations Center as a Service. It is a cybersecurity solution where organizations outsource the monitoring, detection, and response to security incidents to a third-party provider. Instead of establishing an in-house Security Operations Center (SOC), businesses can subscribe to SOCaaS to benefit from advanced security capabilities without needing a dedicated internal team. […]
Seamlessly Integrate Microsoft Teams with Xtel’s Advanced Voice Platform
Organizations often face significant struggles when they use traditional business phone systems, including limited features, subpar call quality, and fragmented communication platforms. These issues are important in a work landscape that is increasingly flexible with hybrid and remote work options. Xtel provides a solution that goes beyond just connecting calls. We aim to help businesses […]
SIP Trunking: How it Works and Why it Matters in Modern Telecommunication
Businesses looking to take their communication to the cloud may be worried that making the transition from traditional phone service to cloud-based unified communication is a headache. But the sky’s the limit with SIP trunking. As of 2023, 67 percent of enterprise infrastructure has gone cloud based. SIP trunking lets businesses harness the numerous advantages […]
5 Key Insights on 5G for 2024 that You Should Know
While the initial excitement around 5G may have simmered down, the race to embrace this fifth-generation wireless technology is still very much on. In this blog post, we’ll delve into five things you should know about the landscape of 5G networks in 2024. But First, Let’s Review – What is 5G? Before we dive into […]
Cybersecurity 101: The Crucial Role of Awareness Training in Today’s Digital World
Have you ever wondered what causes a whopping 70 percent of data breaches? Is it some sophisticated hacking technique involving complex codes and algorithms? Surprisingly, no. The answer lies in something more common yet often overlooked – human error. Cybersecurity 101: Why Employees Can Be Your Greatest Asset and Your Greatest Risk On the one […]
