The Experts Guide to Creating a Disaster Recovery and Back-Up Plan for Your Business
A telecom disaster recovery plan is like having an umbrella for your business. It ensures that your telecom services keep humming when unexpected disasters strike. Unexpected issues can cause downtime, including power outages, floods, or cyberattacks). Downtime can be costly, even if it only lasts a day or two. Losing your ability to communicate, or […]
Still On the Fence about UCaaS? Here’s Why Your Business Needs It Now
UCaaS, or Unified Communications as a Service, is a cloud-based solution that brings together various communication tools into a single platform. UCaaS solutions combine a suite of communication options, including voice, email, video chat, messaging, and team collaboration tools. UCaaS is a stellar option for scalability, cost-effectiveness, and flexibility. But if you are still on […]
30 Years of Xtel: A Testament to Enduring Quality and Innovation
Thirty successful years as a telecommunication company is not something we take lightly. This achievement comes from dedication to everything we do and every customer we serve. We are humbled by this moment in our history and want to say a heartfelt THANK YOU to our customers, employees, families, and business associates. How Have We […]
Future-Proof Your Business by Implementing Customized Internet Solutions
Each year, more and more business is done online, especially in a post-COVID world. In the US alone, more than 29 percent of all business is done online. However, virtually all businesses use the internet to empower their communication and day-to-day work. While every business needs the internet, not every business needs the same business […]
Here’s Why Every Business Needs Backup and Disaster Recovery Plans
Disasters, both physical and virtual, are a major threat to a business’s health. Natural disasters and cybersecurity risks can impact sales, customer service, and the goodwill you have with your customer base. In 2023, 34.5 percent of executives reported that cyber adversaries targeted their organizations’ accounting and financial data, with 22 percent experiencing at least […]
How To Navigate Microsoft Teams for Effective Communication
Microsoft Teams has grown substantially since 2017 to become the behemoth it is today, but that almost didn’t happen. Microsoft was initially interested in purchasing Slack in 2016 but ultimately decided against it and announced Teams as a competing option the following year. Their early success was primarily attributed to the dominance of Microsoft Office […]
5 Ways to Simplify Your UCaaS Setup
The rapid shift to remote or hybrid work has created a dire need for organizations to prioritize cohesive communication experiences regardless of physical location. The primary objective of UCaaS is to combine voice, email, chat, video conferencing, and virtual faxing into a unified cloud-based service that is easy to use and effortlessly scalable. A report […]
5 Benefits of UCaaS that Will Transform Your Business
Today, seamless communication is no longer a luxury—it’s a necessity. Unified Communications as a Service (UCaaS) is a game-changing solution that converges various communication tools into a single, cloud-based platform. Whether you’re a small startup or a global enterprise, UCaaS offers incredible advantages that can elevate your business operations. Below, we’ll discuss five key benefits […]
Leveraging UCaaS for Seamless Collaboration
Businesses face several challenges as they grow, especially when it comes to communication between team members. As remote and hybrid work become the mainstream, businesses need a way to unite their workforce. Plus, the digital world always has security concerns, particularly while employees work from all over the world. By providing a centralized platform for […]
What Is SOC-as a Service (SOCaaS) and How Does it Work?
SOCaaS refers to Security Operations Center as a Service. It is a cybersecurity solution where organizations outsource the monitoring, detection, and response to security incidents to a third-party provider. Instead of establishing an in-house Security Operations Center (SOC), businesses can subscribe to SOCaaS to benefit from advanced security capabilities without needing a dedicated internal team. […]
